The railways in Bulgaria are not exactly famed for their scenery compared to the likes of Bosnia. However, as one wished to visit Plovdiv, it seemed appropriate to assess the accessibility of Bulgarian Railways. It is worth noting that a new fleet of trains are due to be introduced over the forthcoming years. However, it is thought that the reduced mobility booking system etc will remain the same.
As of 2026, intercity trains in Bulgaria do not possess wheelchair spaces as standard hence one is required to contact Bulgarian Railways 72 hours prior to ensure that a ‘special carriage’ is added onto said train upon its formation. After a few misinterpreted emails, it transpires that the Bulgarian Red Cross handle the assistance side. However, one can only call to book speaking in Bulgarian. Fortunately, one was able to email and explain the situation for which they kindly sent over a booking request form i.e. an Excel spreadsheet.
Upon meeting the Red Cross at Sofia Central Railway Station 30 minutes prior, it was a fairly easy process. Akin to Croatia, a manual lift is wheeled down to the ‘special carriage’ and then on one goes!
It is important to note that some assistance teams can be a little ‘lazy’ and inform you that the station does not have said lift so need to lift the wheelchair themselves. However, after a word with senior management, the lift soon shows!
The ‘special carriage’ is essentially a bare carriage with a toilet, a few seats and an accessible compartment. Compared to an ordinary train compartment, this was fitted with automatic doors and a spacious interior, perfect for wheelchair users…
